Slack Integration GPL Overview

Get instant notifications to your Slack Channel and respond directly from Slack thread replies. Connect your Slack channel with SupportCandy WordPress Support Plugin so seamlessly for direct response from Slack.

Real-time notifications

Get real-time notifications in your Slack Channel as soon as a customer submits a ticket or replies to the ticket.

Instant reply from Slack

Your team members can add instant replies directly from Slack. In addition, you can associate Slack users with your agents. If no match is found, the Fallback agent is used to post a response.