SupportCandy FAQ Integration Addon GPL Overview:

FAQs are an important part of any help desk. This add-on will integrate popular FAQ plugins available for WordPress.
Below is a list of available integrations and still counting –

1. Ultimate FAQ
2. Arconix FAQ

These add-ons are integrated with SupportCandy so that agents can use FAQs while replying to tickets. They can insert either FAQ link or FAQ contents to reply description just like macros or canned replies